Editing Orders In Shopify
Shopify Merchant Guide
3
min read
January 24, 2024
When managing an online store on Shopify, the ability to edit orders is crucial for customer satisfaction and operational flexibility. Two popular apps that enable this functionality are "Edit Order" and "Editify." Here's a comparison of these two apps to help you decide which one might be best for your Shopify store.
Cleverefic Order Editor
Key Features:
Offer customer self-service editing for simple order changes or cancellations
Use automations to add gifts with purchase or split bundle/subscription SKUs
Craft custom orders & enhanced invoicing with draft orders for wholesale orders
Increase sales with payment requests, abandoned cart recoveries & more
Order edits to fix pricing, add discounts, taxes, product customizations & more
Allows you to Backdate orders and sync with Shopify Analytics
Pros:
Comprehensive editing capabilities.
Seamless inventory synchronization.
Intuitive interface.
Bundles
Reduce Customer support email with
All In One
Cons:
Starting Plan is $29/mo
Too comprehensive for smaller stores
Editify
Key Features:
Order Editing: Like Edit Order, Editify allows for the modification of existing orders. Users can add or remove items, change quantities, and adjust prices.
Customer Engagement: It lets customers request changes to their orders, which can enhance customer satisfaction.
Simple Interface: The app is designed with a user-friendly interface, making it easy to navigate and use.
Pros:
Direct customer engagement for order changes.
Easy to use, even for those new to e-commerce.
Cost-effective for small to medium-sized businesses.
Cons:
Limited features compared to more advanced order editing apps.
Conclusion
Both Edit Order and Editify offer essential functionalities for order editing in Shopify. The choice between the two depends on your specific business needs. If you require a more robust solution with comprehensive editing capabilities and inventory management, Edit Order might be the way to go. However, if you're looking for an easy-to-use, customer-focused app that's more affordable, Editify could be the better choice. Ultimately, the decision should align with your store's size, budget, and the level of complexity you need in order management.